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Christmas Spectacular FAQ's

Is the time I choose when I make my booking the time I have to come to the Park?

No! The time you choose when you book is your time slot for the Night before Christmas ride/Santa visit. You can gain entry into the park any time on the day of your booking.


What are Economy days?

Economy days are discounted days during the week in November ( 20th, 21st, 22nd, 23rd, 24th, 27th, 28th, 29th, 30th. ) and December ( 1st, 4th, 5th, 6th, 7th, 8th, 11th, 12th, 13th, 14th, 15th, 18th, 19th, 20th, 21st. ) Premium Festivity Days are the following  weekends in November ( 18th, 19th and 25th, 26th. ) and in December ( 2nd & 3rd , 9th & 10th, 16th &17th, 23rd & 24th. ) The Night before Christmas Ride/Santa Visit is available every day during the Christmas Spectacular; however we do have extra entertainment on at the weekends throughout December. For more details please see our opening times.


If I book online do I need to print my tickets off?

When you make an online booking you will be asked if you would like to have ‘Print at Home’ tickets or ‘Collect on arrival’ tickets. If you choose print at home tickets you will receive an e-mail with your tickets attached which you will need to print off and bring with you to the park. If you select collect on arrival tickets you will be given a reference number on completion of your booking which you will need to give to the gate staff who will print your tickets off for you when you arrive.

*Please note that if you choose print at home tickets and you cannot print them out we can re-issue them on arrival using your reference number but this may incur a slight delay on gaining access to the park.


Do I have to Pre book my tickets?

Yes! We do strongly advise that you book your tickets in advance; we do get booked up to full capacity on certain days and people without pre booked tickets will not be able to visit Santa on the Night before Christmas ride.


What does the Ticket Price include?

The price you pay includes Park entry for the day, use of all the rides and attractions, the night before Christmas ride, a visit to Santa and a Gift for children over 90cm (and under 90cm ticket that includes a gift is also available for £3.00).